Privacy Policy
Overview
YANNARA respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your information.
By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information necessary to operate our website, process orders, and respond to inquiries.
This may include:
- Name
- Email address
- Mobile phone number, where you provide it
- Shipping and billing address
- Order details
- Messages submitted through our contact forms
Payment information is processed securely through third-party payment providers and is not stored directly by YANNARA.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about your purchase or inquiry
- Provide customer support
- Improve website functionality and user experience
- Meet legal and regulatory requirements
We do not sell or rent personal information.
Cookies & Website Data
Our website may use cookies or similar technologies to support essential functionality, analytics, and performance.
Cookies help us understand how visitors use the site and allow us to improve usability. You may manage cookie preferences through your browser settings.
Text Message Communications
If you provide your mobile number through our sign-up form, checkout, or another YANNARA form, you may receive text messages from us. Consent to receive text messages is not a condition of any purchase.
What we send. Two kinds of message: promotional messages about products, guides, and new releases; and transactional messages such as order confirmations, shipping updates, and reminders relating to something you asked us to send. Message frequency varies. Message and data rates may apply.
How to stop. Reply STOP to any message to unsubscribe. Reply HELP for assistance, or contact us at hello@yannarabeauty.com. Carriers are not liable for delayed or undelivered messages.
What we collect. Your mobile number, your consent record and its timestamp, and message delivery and engagement data. We use this only to send the messages described above and to meet our record-keeping obligations.
Cart activity. YANNARA's website uses cookies to keep track of items you place in your shopping cart, including when a cart has been left without completing an order. This information is used to determine when to send cart reminder messages by email or text message.
Third-party sharing. We do not sell or rent personal information. We share data only with the service providers necessary to operate our business, as described elsewhere in this policy. This excludes text messaging originator opt-in data and consent — that information will not be shared with any third parties.
Third-Party Services
We work with trusted third-party service providers to operate our business. These may include:
- Website hosting platforms
- Payment processors
- Shipping carriers
- Analytics services
- Email and text message service providers
These providers only access information necessary to perform their services and are required to handle data responsibly.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While no system can guarantee absolute security, we use standard safeguards appropriate for the nature of the information collected.
Your Choices & Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
If you receive marketing communications, you may opt out at any time by following the instructions provided or by contacting us directly. For email, use the unsubscribe link in any message. For text messages, reply STOP.
Children's Privacy
YANNARA does not knowingly collect personal information from children under the age of 13.
If you believe information has been collected inadvertently, please contact us so it can be removed.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements.
Any updates will be posted on this page with the revised effective date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page, or email hello@yannarabeauty.com.